Frequently Asked Questions About Buying Dried Sea Cucumber from Sri Lanka
New importers and established buyers often have the same questions when sourcing premium Holothuria Scabra (beche-de-mer). Here are the clear answers directly from Sri Lanka’s largest sustainable ocean-based aquaculture company.
Q: What is the minimum order quantity (MOQ)?
Our standard MOQ is 100 kg for first-time orders. This allows new buyers to test our grades and rehydration ratios before committing to full container load contracts. Larger buyers can also negotiate lower initial trial allocations or mixed-grade pallets.
Q: How quickly can I get a quotation?
Usually within 24 hours. If you provide your required grades, estimated volume in KG, and final destination port using our website or WhatsApp, our export sales desks will reply with a detailed CIF/FOB pricing breakdown.
Q: What payment terms do you offer?
For first-time orders, our standard terms are 50% advance deposit via Telegraphic Transfer (T/T), with the remaining 50% balance cleared upon presentation of pre-shipment documentation. For established distributors and annual contracts, we accept Letters of Credit (L/C) at sight or 30% deposits. Secure escrow payment setups are also available for selected regions.
Q: How long does shipping take?
• Sea Freight: 14 to 28 days to major Asian discharge ports (Singapore, Hong Kong, Guangzhou), and 25 to 35 days to North America (Canada/US ports).• Air Freight: 5 to 8 days for urgent wholesale orders or test samples.
Q: Do you provide traceability and export certificates?
Yes, every single bulk shipment comes with a full documentation pack: Commercial Invoice, Detailed Packing List, Certificate of Origin (issued by the Export Development Board of Sri Lanka), Ministry-signed Phytosanitary Certificate, and a custom batch-level Traceability Certificate.
Q: Is your product sustainably farmed or wild-caught?
Our products are 100% sustainably farmed inside our 90+ acre pen-based aquaculture concessions in Ariyalai, Jaffna. We manage the breeding process in-house, meaning we put zero pressure on depleting wild stocks, resulting in cleaner, safer, and ecologically responsible products.
Q: What are the current grades and prices?
We grade our Holothuria Scabra into A (30-50 pcs/kg), B (50-80 pcs/kg), and C (80-120 pcs/kg). Pricing is updated monthly based on crop size and fuel rates. You can see the specifications on our Product Page or download pricing updates on our Export Page.
Q: Can I visit the farm?
Yes. We encourage wholesale clients and retail partners to visit our farms in Jaffna to inspect our pens and hatchery facilities. We offer guided boat tours bookable on TripAdvisor or by speaking to our administrative office directly.
Learn more about our company background and World Bank partnerships on our About Us page, or read our companion guides:
- Why Sustainable Farmed Beche-de-Mer is Better Than Wild-Caught
- How to Choose the Right Grade of Dried Sea Cucumber for Your Market
- Current Dried Sea Cucumber Price Trends 2026 & Market Forecast
- Sustainable Sea Cucumber Farming: Process from Hatchery to Export
- How to Rehydrate and Prepare Dried Sea Cucumber – Tips for Your Customers
Ready to Get Answers Specific to Your Needs?
Connect directly with our Export Sales Desk. We will assist you with pricing, sample packaging, and shipping options.
Globe Multi Traders Pvt Ltd • Email: info@globemultitraders.com